Donor Relations Associate: Annual Giving & Stewardship

ceresproject; Santa Rosa (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

The Donor Relations Associate at Ceres Community Project in Santa Rosa works with the Development team to cultivate relationships with individual donors, manage the annual giving program for donors under $1,000, and steward a portfolio of supporters to grow our mission impact.

You will draft communications, process gifts, maintain database integrity in Salesforce, monitor performance via reports, and participate in donor events and stewardship activities with a team that values collaboration and

Qualifications

• 2-3 years’ fundraising or related field experience.
• BA or equivalent experience strongly preferred.
• Excellent written and verbal communication and customer service orientation.
• Ability to work independently and collaboratively within a team.
• Proficiency with Salesforce or another nonprofit donor database/CRM; data integrity is essential.

Responsibilities

• Annual Campaign Management: Create and implement a development plan and calendar for community-level giving; identify donor capacity for monthly/major gifts; track progress with reports.
• Donor stewardship and communications: Draft campaign appeals; manage donor portfolio; maintain acknowledgement templates; create direct mail lists; respond to donor inquiries.
• Gift processing and acknowledgement: Process donations; maintain gift logs; send timely acknowledgments and year-end statements; update pledge records.
• Event Support: Manage ticketing and donor relations for annual Harvest of the Heart; assist with invitations, guest lists, setup and break-down.

Skills

Donor relations

Fundraising

Communication

CRM

Data integrity

Project management

Education

BA or equivalent experience

Tools

Salesforce

MS Office

Job description

The Donor Relations Associate at Ceres Community Project in Santa Rosa works with the Development team to cultivate relationships with individual donors, manage the annual giving program for donors under $1,000, and steward a portfolio of supporters to grow our mission impact.

You will draft communications, process gifts, maintain database integrity in Salesforce, monitor performance via reports, and participate in donor events and stewardship activities with a team that values collaboration and