Donor Relations Administrative Assistant – Stewardship & CRM

The Salvation Army; Clay Arsenal (CT); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health care coverage

Pension plan

Telehealth

Life insurance

Flexible spending accounts

Paid time off

Job summary

The Salvation Army in Hartford, CT is seeking a Donor Relations - Administrative Assistant to support the Divisional Donor Relations Director. This full-time, 37.5-hour role involves handling donor communications, reports from Salesforce, and major donor stewardship while maintaining confidentiality and accuracy.

You will assist the Advancement team on projects, manage donor records, and help plan events and mailings for donor loyalty initiatives, working closely with the DDRD and Director of

Qualifications

• High school diploma required with five years of relevant experience.
• Able to multitask in a fast-paced environment.
• Flexible schedule as needed and strict confidentiality.
• Must complete required training upon hire.
• Strong interpersonal, writing, and computer skills.
• Proficiency with MS Office and donor management software, Salesforce.

Responsibilities

• Act for the DDRD when not in the office and support donor relations.
• Assist with stewardship and donor communications via mail, email, calls.
• Manage a major donor caseload and conduct donor research.
• Produce reports from CRM (Salesforce) to support development.
• Collaborate on short and long-term donor strategies with DDRD.
• Maintain donor records and manage donor visits with DDRD.
• Support multi-channel donor communications and respond to inquiries.

Skills

Multitasking

Interpersonal skills

Writing skills

Confidentiality

Training on hire

Flexible schedule

Education

High school diploma

5 years relevant experience

College background preferred

Tools

Salesforce

Microsoft Office

Job description

The Salvation Army in Hartford, CT is seeking a Donor Relations - Administrative Assistant to support the Divisional Donor Relations Director. This full-time, 37.5-hour role involves handling donor communications, reports from Salesforce, and major donor stewardship while maintaining confidentiality and accuracy.

You will assist the Advancement team on projects, manage donor records, and help plan events and mailings for donor loyalty initiatives, working closely with the DDRD and Director of