Donor Operations Coordinator

Automatic Data Processing, Inc.; Hartford (CT); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

403B Retirement Plan

Paid time off

Paid holidays

Job summary

Automatic Data Processing, Inc. in Hartford, CT is seeking a Coordinator, Development Operations to support the Development team with daily gift entry, donor data management, and operational processes that help meet fundraising goals.

The role requires meticulous data entry, proficiency with Microsoft Office and fundraising platforms, and the ability to collaborate across teams. It offers comprehensive benefits and a 37.5-hour week, with some evenings and weekends as needed.

Qualifications

• College degree preferred, but not required.
• One year of high‑volume, accurate data entry experience preferred.
• Proficiency with Microsoft Office Suite, particularly Excel and Word; familiarity with fundraising platforms such as Paciolan or Salesforce preferred but not required.
• Strong organizational skills and superior attention to detail.
• Effective communication with colleagues and donors.
• Willingness to adapt to new tools and technologies.
• Ability to learn new systems and procedures in a complex database environment.
• Strong time management and prioritization skills.

Responsibilities

• Manage daily gift processing, including collecting and entering all donations, processing credit card transactions and preparing cash receipts for deposit with accuracy and timeliness.
• Review and analyze supporting documentation to determine appropriate campaigns, funds, and appeals for each gift; ensure alignment with donor intent and internal guidelines.
• Prepare a Daily Gift Report detailing daily activity and assessing performance against fundraising benchmarks and goals.
• Generate pledge reminder lists and coordinate with Development colleagues to execute distribution as part of pledge management.
• Generate, print, and mail acknowledgment letters to donors; uphold stewardship standards through timely and accurate correspondence.
• Enter new constituents and update constituent and institutional information; ensure accuracy and integrity of records.
• Scan and store documents to support digital recordkeeping.
• Maintain organized hard-copy gift files for audit and compliance.
• Provide support to database users, including running basic queries, reports, and lists for research, events, and department requests.
• Respond to donor inquiries to assist with gift completion and confirm donor information or intent.
• Complete matching gift verification and substantiation with donor employers and matching platforms.
• Assist with execution of the annual gala, including RSVP management and sponsor data entry.
• Identify and implement emerging AI tools to streamline workflows and improve data analysis.

Skills

Organizational skills

Effective communication

Time management

Adaptability

Independent work

Education

College degree preferred, but not required.

Tools

Microsoft Office Suite

Excel

Word

Paciolan

Salesforce

Job description

Automatic Data Processing, Inc. in Hartford, CT is seeking a Coordinator, Development Operations to support the Development team with daily gift entry, donor data management, and operational processes that help meet fundraising goals.

The role requires meticulous data entry, proficiency with Microsoft Office and fundraising platforms, and the ability to collaborate across teams. It offers comprehensive benefits and a 37.5-hour week, with some evenings and weekends as needed.