Donor & Member Services Coordinator

Brookgreen-Gardens-1; Murrells Inlet (SC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

9 paid holidays

Paid time off starting at 15 days

403(b) retirement plan with employer 1

Flexible Spending Account

Health Savings Account

Complimentary household membership

Complimentary guest tickets

Park access

Employee discounts

Employee Assistance Program

Job summary

Brookgreen Gardens seeks a Philanthropy and Membership Assistant to be the first contact for members and donors, delivering welcoming, responsive service and handling daily admin tasks. The role supports the Development team with events, calendars, and CRM data entry.

Based in Murrells Inlet, SC, it requires flexibility for occasional evenings and weekends and a good mix of customer service, organization, and collaboration with stakeholders across Brookgreen Gardens.

Qualifications

• 2–3 years of customer service or administrative support experience.
• Associate’s degree or related coursework preferred; nonprofit experience a plus.
• Proficiency with Microsoft Office, Teams, and CRM software.

Responsibilities

• Answer inquiries about membership benefits, renewals, and changes.
• Manage membership emails and assist with event preparation and RSVPs.
• Enter data for events and members into the CRM database.
• Support Development team with calendar, supplies, and mail handling.
• Attend staff meetings and trainings as required.

Skills

Customer service

Administrative support

Written and verbal communication

Organization

Attention to detail

Multitasking / prioritization

Team collaboration

Flexibility for evenings/weekends

Education

Associate’s degree or related coursework

Tools

Microsoft Office Suite

Microsoft Teams

CRM software

Job description

Brookgreen Gardens seeks a Philanthropy and Membership Assistant to be the first contact for members and donors, delivering welcoming, responsive service and handling daily admin tasks. The role supports the Development team with events, calendars, and CRM data entry.

Based in Murrells Inlet, SC, it requires flexibility for occasional evenings and weekends and a good mix of customer service, organization, and collaboration with stakeholders across Brookgreen Gardens.