Donor Insights Data Analyst - Fundraising Growth

Indyhunger; Mickleyville (IN); On-site; USD 65,000 - 90,000; Full time

Job summary

Gleaners Food Bank of Indiana is seeking a Development Data Analyst to execute strategic donor analysis and support annual fundraising and stewardship outreach. You will translate donor behavior into insights, segment audiences for targeted communications, and collaborate with leadership to improve donor acquisition and retention.

The role involves data quality, reporting, and forecasting to drive revenue growth and program impact as part of a mission-focused team in Indiana.

Qualifications

• Bachelor’s degree or equivalent experience.
• Experience with database management, reporting and analysis.
• Experience with CRM systems (Salesforce preferred).
• Familiarity with DonorSearch or similar prospect research tools.
• Understanding fundraising operations and donor stewardship.

Responsibilities

• Analyze donor data to execute an annual stewardship plan, including segmenting donors for stewardship, appeals, campaigns, and targeted communications to aid in donor recognition, retention, increased engagement and giving, portfolio performance, and acquisition.
• Prospect research and evaluation of donor affinity, capacity and propensity to identify donors with a high likelihood of increased giving, major giving and planned giving.
• Partner with Development leadership to identify strategic opportunities and recommend data-informed approaches that improve donor acquisition, retention, reactivation, upgrades, fundraising effectiveness, and annual revenue forecasting.
• Develop donor segmentation strategies that support targeted cultivation, stewardship, annual appeals, campaigns, and personalized engagement across all giving levels.
• Partner with the Development Services Manager to support data quality initiatives.
• Provide quality assurance related to donor records, coding, and reporting, including regular database audits, data cleanup, imports, and updates to ensure data accuracy and quality.
• Develop and deliver timely and accurate reports, dashboards, and donor analytics to support fundraising performance tracking, campaign planning, and strategic decision-making.
• Research industry trends, benchmarking data, and emerging fundraising best practices to identify innovative strategies that enhance fundraising performance and donor engagement.
• Contribute to forecasting donor activity for budget planning, assessing the likelihood of donor retention, lapsed reactivation, upgrades, and new prospects.
• Participate in professional development opportunities annually.
• Embrace Gleaners' mission, values, and goals.
• Other duties as assigned.

Skills

Analytical thinking

Data analysis

CRM data management

Communication skills

Team player

Education

Bachelor’s Degree or equivalent experience

Tools

Salesforce

DonorSearch

Microsoft Excel

Job description

Gleaners Food Bank of Indiana is seeking a Development Data Analyst to execute strategic donor analysis and support annual fundraising and stewardship outreach. You will translate donor behavior into insights, segment audiences for targeted communications, and collaborate with leadership to improve donor acquisition and retention.

The role involves data quality, reporting, and forecasting to drive revenue growth and program impact as part of a mission-focused team in Indiana.