Donor Analytics & Insights Lead

The Salvation Army USA Western Territory; Rancho Palos Verdes (CA); On-site; USD 90,000 - 100,000; Full time

Job summary

The Salvation Army USA Western Territory seeks an Analytics Manager to lead donor analytics and turn complex fundraising data into actionable insights. You will supervise the Donor Data Analyst and partner with Data Engineer to shape Snowflake/CDP architecture and BI reporting.

Responsibilities include building dashboards in Power BI, supporting data-informed decisions for major gifts, segmentation, and journey mapping with CDP integration. Strong nonprofit fundraising background preferred.

Qualifications

• Bachelor's degree in a related field.
• 5+ years of experience in бизнес analytics, fundraising analytics, BI/reporting or donor insights.
• Proficiency with Power BI and experience querying data in Snowflake and SQL.
• Experience with Blackbaud CRM or similar CRM and a CDP like Amperity.

Responsibilities

• Lead development and maintenance of dashboards in Power BI.
• Collaborate with fundraising and marketing teams to drive data-informed decisions.
• Standardize reporting frameworks across Fundraising programs.
• Supervise the Donor Data Analyst and mentor analysts.
• Partner with Data Engineer to optimize data pipelines and integrations.
• Create visual storytelling to communicate trends to leadership.

Skills

Strategic thinking

Analytical thinking

Data storytelling

Cross-functional collaboration

Initiative

Attention to detail

Discretion with data

Communications

Education

Bachelor's degree in Business Analytics or related field

5+ years experience in fundraising analytics or BI

Power BI proficiency

Snowflake SQL experience

Blackbaud CRM or similar CRM

Amperity/CDP experience

Data analysis & segmentation expertise

Nonprofit fundraising experience

Tools

Power BI

Snowflake

SQL

Blackbaud CRM

Amperity

Job description

The Salvation Army USA Western Territory seeks an Analytics Manager to lead donor analytics and turn complex fundraising data into actionable insights. You will supervise the Donor Data Analyst and partner with Data Engineer to shape Snowflake/CDP architecture and BI reporting.

Responsibilities include building dashboards in Power BI, supporting data-informed decisions for major gifts, segmentation, and journey mapping with CDP integration. Strong nonprofit fundraising background preferred.