Donor Gift Records Specialist I

Syracuse University; City of Syracuse (NY); On-site; USD 29,000 - 34,000; Full time

Job summary

The Gift Records Specialist I at Syracuse University handles the timely processing of donations received by mail, online, and via phone, while ensuring accurate data entry and donor record updates in Citrus CRM.

Primary duties include data entry, validation, scanning, and attaching gifts to donor records, plus processing athletic gifts and preparing reports for import. Occasional overtime may be required around year-end and summer schedules.

Qualifications

• Bachelor’s degree preferred; associate degree with relevant experience acceptable.
• Experience with relational databases and Excel required.
• Experience processing donations/payments/receivables preferred.
• Strong attention to detail and ability to work independently with a team.

Responsibilities

• Enter, research, verify, scan, and assign gifts to donor records daily.
• Process online and offline gifts (checks, cards, imports) in Citrus CRM.
• Ensure gifts align with recognition credit guidelines and update donor data.
• Handle athletics gift processing and prepare reports for Citrus import.
• Attend training and follow university policies; overtime may occur year-end.

Skills

Relational databases

Attention to detail

Independent work

Team collaboration

Education

Bachelor’s degree preferred

Associate degree + 2 years relevant experience

Tools

Excel

Microsoft Office 365

OnBase

Citrus CRM

Job description

The Gift Records Specialist I at Syracuse University handles the timely processing of donations received by mail, online, and via phone, while ensuring accurate data entry and donor record updates in Citrus CRM.

Primary duties include data entry, validation, scanning, and attaching gifts to donor records, plus processing athletic gifts and preparing reports for import. Occasional overtime may be required around year-end and summer schedules.