Donor Family Care Leader (On-Call & Training)

DCI Donor Services, Inc.; West Sacramento (CA); Presencial; USD 75.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Up to 184 hours of PTO your first year

Two Medical Plans (PPO or HDHP)

403(b) plan with matching contribution

Company provided term life and AD&D insurance

Wellness Program

Discounts on home/auto/renter/pet insurance

Descripción de la vacante

DCI Donor Services, Inc. in West Sacramento is seeking a Family Care Manager to oversee the day-to-day management and coordination of organ and tissue authorization activities. This role involves supervising family care staff, ensuring adherence to policies, and providing on-call administrative services. The ideal candidate will have a BA degree in a related field, 3+ years of OPO experience, and excellent communication skills. A comprehensive compensation package is offered, including PTO, medical plans, and insurance benefits.

Formación

• 3+ years of OPO experience in authorization, leadership experience preferred.
• CTPS preferred but not required.
• Ability to pass MVR underwriting requirements.

Responsabilidades

• Provides on-call administrative services to support family conversations.
• Supervises the day-to-day activities of family care staff.
• Collaborates with Clinical and Hospital Services Manager.
• Participates in all leadership training opportunities.
• Provide employee coaching and counseling.
• Participates with Medical Directors on policy changes.

Conocimientos

Excellent written and verbal communication skills

Working knowledge of computers and Microsoft Office

Strong data entry and typing skills

Educación

BA degree in related field

Master’s degree preferred

Herramientas

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Descripción del empleo

DCI Donor Services, Inc. in West Sacramento is seeking a Family Care Manager to oversee the day-to-day management and coordination of organ and tissue authorization activities. This role involves supervising family care staff, ensuring adherence to policies, and providing on-call administrative services. The ideal candidate will have a BA degree in a related field, 3+ years of OPO experience, and excellent communication skills. A comprehensive compensation package is offered, including PTO, medical plans, and insurance benefits.