Family Care Coordinator - Donor Services & Family Support

DCI Donor Services; Albuquerque (NM); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Up to 184 hours of PTO the first year

Medical Plans, Dental, and Vision Coverage

403(b) plan with matching contribution

Company provided life and long-term disability insurance

Wellness Program

Meal Per Diems when on cases

Job summary

An organ procurement organization in Albuquerque is seeking a Family Care Coordinator to support donor families through the donation process. The ideal candidate will have a Bachelor's degree and 2-4 years of healthcare experience, with strong teamwork and communication skills. Responsibilities include educating families about donation options and collaborating with healthcare teams to manage discussions and authorization. This role offers a comprehensive benefits package, and the candidate should be available on-call for periods up to 24 hours.

Qualifications

• 2 – 4 years of healthcare experience with families, counseling, bereavement, and/or crisis intervention.
• Knowledge of medical and legal principles of authorization, donor evaluation, and management.
• Valid Driver’s license with ability to pass MVR underwriting requirements.

Responsibilities

• Support and educate potential donor’s next kin regarding donation options.
• Initiate donation discussion and authorization process with donor families.
• Communicate effectively with hospital staff and healthcare team.

Skills

Exceptional teamwork

Communication skills

Conflict management

Ability to assess family dynamics

Education

Bachelor's degree

Job description

An organ procurement organization in Albuquerque is seeking a Family Care Coordinator to support donor families through the donation process. The ideal candidate will have a Bachelor's degree and 2-4 years of healthcare experience, with strong teamwork and communication skills. Responsibilities include educating families about donation options and collaborating with healthcare teams to manage discussions and authorization. This role offers a comprehensive benefits package, and the candidate should be available on-call for periods up to 24 hours.