Life-Saving Family Care Coordinator — On-Call, Hospital-Based

DCI Donor Services, Inc; Albuquerque (NM); In loco; USD 52.000 - 72.000; Tempo pieno

Vantaggi offerti da questo lavoro

Up to 184 hours PTO first year

Sick time 72 hours first year

Medical plans PPO/HDHP, dental, vision

Descrizione del lavoro

DCI Donor Services, Inc. is seeking a Family Care Coordinator to support and educate potential donor families in Albuquerque and throughout New Mexico hospitals.

You will work with hospital staff to guide donation discussions, obtain informed authorization, and advocate for families during the donation process. Ideal candidates bring 2–4 years of healthcare experience with families, are skilled communicators, and hold a valid driver’s license.

Competenze

• 2–4 years of healthcare experience with families, counseling, bereavement, and/or crisis intervention.
• Knowledge of medical and legal principles of authorization, donor evaluation, and management.
• Exceptional teamwork, communication, and conflict management skills.
• Valid Driver’s license with ability to pass MVR underwriting requirements.

Mansioni

• Determines family dynamics and assesses the family’s understanding of the patient’s prognosis when appropriate to initiate the donation discussion.
• Initiates the donation discussion and authorization process for potential organ and tissue donor families prior to, during and after death declaration.
• Provides families with the detailed information required to give legal informed authorization for anatomical donation.
• Responds on site independently and/or in conjunction with assigned staff to hospital referrals within designated time outlined per policy and procedure.
• Communicates with the attending physician and other members of the healthcare team to establish rapport and ensure a collaborative planned approach for the donation discussion and authorization process.
• Obtains authorization for donation per UAGA and verifies appropriate medical and legal documentation necessary.
• Collaborates with hospital and medical staff to provide potential donor families with accurate and timely information regarding the patient’s current clinical course.
• Maintains communication with hospital staff and attending physician regarding the potential donor family’s understanding of the prognosis and acts as a family advocate to the health care team as necessary.
• Provides education to hospital staff regarding authorization, family care process and donation process.
• Responsibilities may be affected by increased donor activity. Performs other duties as assigned.

Conoscenze

Healthcare experience with families

Communication skills

Driver's license

Descrizione del lavoro

DCI Donor Services, Inc. is seeking a Family Care Coordinator to support and educate potential donor families in Albuquerque and throughout New Mexico hospitals.

You will work with hospital staff to guide donation discussions, obtain informed authorization, and advocate for families during the donation process. Ideal candidates bring 2–4 years of healthcare experience with families, are skilled communicators, and hold a valid driver’s license.