Donor Experience & Processing Specialist (Part-Time)

The Salvation Army North & Central Illinois Division; Lake Zurich (IL); On-site; USD 21,000 - 22,000; Part time

Job summary

The Salvation Army in Lake Zurich is seeking a part-time Donation Processing Associate to be the first point of contact for donors. You will greet donors, process donations, and ensure an organized donation area, supporting truck loading and pickup services as needed.

Hours are 10:00am-4:00pm with Saturdays included. Must have a high school diploma (or be pursuing one) and pass a background check. This role involves lifting up to 50 pounds and requires a flexible schedule.

Qualifications

• High School Diploma or currently pursuing.
• Strong English communication skills for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills.
• Ability to pass pre-employment background check.
• Must be available for a flexible schedule including weekends, holidays and evenings.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance.
• Process and track donations accurately.
• Maintain a clean and well-organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive (where applicable).
• Support production processes as needed.
• Safeguard all donated materials and assigned equipment.
• Report any complaints, damage, or injuries occurring in the donation area.
• Guide donors on acceptable materials and provide information about pickup services for heavy items.

Skills

English communication

Basic computer skills

Basic math

Flexible schedule

Background check

Education

High School Diploma or pursuing

Job description

The Salvation Army in Lake Zurich is seeking a part-time Donation Processing Associate to be the first point of contact for donors. You will greet donors, process donations, and ensure an organized donation area, supporting truck loading and pickup services as needed.

Hours are 10:00am-4:00pm with Saturdays included. Must have a high school diploma (or be pursuing one) and pass a background check. This role involves lifting up to 50 pounds and requires a flexible schedule.