Part-Time Donor Care & Donation Processing Pro

The Salvation Army USA Central Territory; Zion (IL); On-site; USD 21,000 - 22,000; Part time

Job summary

The Salvation Army USA Central Territory in Zion, IL is seeking a Donation Processing Associate to be the first point of contact for donors. This part-time role blends customer service with donation processing to support our community programs and mission.

The position runs up to 28 hours per week, with a schedule that includes weekends and evenings, and hours from 10:00am-3:00pm. The pay rate is $15.00-$16.00 per hour.

Qualifications

• High School Diploma or currently pursuing.
• Strong English communication skills for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills.
• Ability to pass pre-employment background check.
• Must be available for a flexible schedule including weekends, holidays and evenings.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance.
• Process and track donations accurately.
• Maintain a clean and well-organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive (where applicable).
• Support production processes as needed.
• Safeguard all donated materials and assigned equipment.
• Report any complaints, damage, or injuries occurring in the donation area.
• Guide donors on acceptable materials and provide information about pickup services for heavy items.

Skills

Customer service

English communication

Basic math

Computer literacy

Teamwork

Flexibility

Education

High School Diploma or pursuing

Tools

Basic computer systems

Job description

The Salvation Army USA Central Territory in Zion, IL is seeking a Donation Processing Associate to be the first point of contact for donors. This part-time role blends customer service with donation processing to support our community programs and mission.

The position runs up to 28 hours per week, with a schedule that includes weekends and evenings, and hours from 10:00am-3:00pm. The pay rate is $15.00-$16.00 per hour.