Part-Time Donor Processing & Customer Service

The Salvation Army USA Central Territory; Racine (WI); On-site; USD 13,000 - 18,000; Part time

Job summary

The Salvation Army USA Central Territory in Racine is seeking a part-time Donation Processing Associate to greet donors, process donations, and maintain an organized donation area. Working hours include 10:30am-3:30pm and Saturdays, with up to 25 hours per week.

This role supports truck loading/unloading, stock handling, and customer service at the donation center. Flexibility for evenings and weekends is required; the position involves light to moderate lifting and consistent donor interaction.

Qualifications

• Strong English communication skills for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Skills

Strong English communication

Basic computer skills

Basic math skills

Education

High School Diploma or pursuing

Job description

The Salvation Army USA Central Territory in Racine is seeking a part-time Donation Processing Associate to greet donors, process donations, and maintain an organized donation area. Working hours include 10:30am-3:30pm and Saturdays, with up to 25 hours per week.

This role supports truck loading/unloading, stock handling, and customer service at the donation center. Flexibility for evenings and weekends is required; the position involves light to moderate lifting and consistent donor interaction.