Donation Processing & Donor Care Associate - Part-Time

The Salvation Army North & Central Illinois Division; Sterling Heights (MI); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army North & Central Illinois Division is seeking a part-time Donation Processing Associate in Sterling Heights, MI. You will greet donors, process donations, and keep the donation area clean and organized while supporting truck loading/unloading and occasional production tasks.

You will work evenings, weekends, and holidays as scheduled, with paid training and ongoing coaching to build retail and customer service skills in a mission-driven environment.

Qualifications

• Customer service skills for donor interactions.
• Ability to accurately process donations and track records.
• Maintain clean, organized donation area.

Responsibilities

• Greet donors and provide assistance to ensure a positive experience.
• Process and track donations accurately and efficiently.
• Sort, load, and unload Salvation Army trucks per center policy.
• Assist with power sorting donations when arrivals are heavy.
• Support production processes as needed and safeguard donated materials.
• Report any incidents in the donation area promptly.

Skills

Customer service

Donation processing

Job description

The Salvation Army North & Central Illinois Division is seeking a part-time Donation Processing Associate in Sterling Heights, MI. You will greet donors, process donations, and keep the donation area clean and organized while supporting truck loading/unloading and occasional production tasks.

You will work evenings, weekends, and holidays as scheduled, with paid training and ongoing coaching to build retail and customer service skills in a mission-driven environment.