Donor Experience & Donation Processing Specialist

The Salvation Army North & Central Illinois Division; Belvidere (IL); On-site; USD 17,908 - 23,419; Part time

Benefits offered by this job

Paid vacation

Sick time

Holidays

Optional voluntary life insurance

403(b) retirement savings plan

Access to additional voluntary benefit

Employer funded pension plan

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army North & Central Illinois Division in Belvidere, IL seeks a part-time Donation Attendant to help turn donated items into funding for community programs. You will greet donors, process donations, and maintain an organized donation area.

This role includes on-the-job training, evenings and weekends as scheduled, and opportunities to build customer service and retail skills while supporting mission-driven work.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Job description

The Salvation Army North & Central Illinois Division in Belvidere, IL seeks a part-time Donation Attendant to help turn donated items into funding for community programs. You will greet donors, process donations, and maintain an organized donation area.

This role includes on-the-job training, evenings and weekends as scheduled, and opportunities to build customer service and retail skills while supporting mission-driven work.