Donation Processing & Donor Services Associate

The Salvation Army North & Central Illinois Division; Loves Park (IL); On-site; USD 17,047 - 24,280; Part time

Benefits offered by this job

Paid time off

Voluntary life insurance

403(b) retirement savings plan

Voluntary benefit options

Employer funded pension plan

Job summary

The Salvation Army North & Central Illinois Division is seeking a Donation Processing Associate in Loves Park, IL. You will be the first contact for donors, processing donations accurately and greeting visitors with courteous service, supporting our community programs.

This part-time role requires 24 hours per week with evenings, weekends and holidays. You will work in a team, learn store procedures during paid training, and contribute to a mission-driven environment with employee discounts and

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Job description

The Salvation Army North & Central Illinois Division is seeking a Donation Processing Associate in Loves Park, IL. You will be the first contact for donors, processing donations accurately and greeting visitors with courteous service, supporting our community programs.

This part-time role requires 24 hours per week with evenings, weekends and holidays. You will work in a team, learn store procedures during paid training, and contribute to a mission-driven environment with employee discounts and