Donation Processing & Customer Service - Part Time

The Salvation Army North & Central Illinois Division; DeKalb (IL); On-site; USD 17,908 - 23,419; Part time

Benefits offered by this job

Paid vacation, sick time, holidays

Optional voluntary life insurance

403(b) retirement savings plan

Access to additional voluntary benefit

Employer funded pension plan

Job summary

The Salvation Army North & Central Illinois Division in Dekalb, IL is seeking a part-time Donation Attendant to be the first contact for donors, combining customer service with donation processing to support community programs. This role involves greeting donors, processing donations, and maintaining the donation area.

As a 24-hour-per-week position, evenings, weekends, and holidays are scheduled. Training is provided, with opportunities to develop retail and customer service skills within a

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Job description

The Salvation Army North & Central Illinois Division in Dekalb, IL is seeking a part-time Donation Attendant to be the first contact for donors, combining customer service with donation processing to support community programs. This role involves greeting donors, processing donations, and maintaining the donation area.

As a 24-hour-per-week position, evenings, weekends, and holidays are scheduled. Training is provided, with opportunities to develop retail and customer service skills within a