Donor Experience & Data Integrity Specialist

The Gideons International; Nashville (TN); On-site; USD 35,000 - 45,000; Full time

Job summary

Kids for the Future in Nashville is seeking a Donor Support Specialist responsible for receiving, recording, and acknowledging contributions. In this role, you'll provide excellent customer service and resolve donor issues effectively.

The ideal candidate will have two years of relevant experience, strong communication skills, and proficiency in Microsoft Office applications. The position offers a collaborative work environment with a focus on integrity and stewardship.

Qualifications

• Two years of experience in maintaining detailed records or customer service databases, preferably in finance or fundraising.
• Excellent interpersonal and communication skills.
• Typing and data entry skill set - minimum of 50 words/minute.

Responsibilities

• Provide outstanding phone and e-mail customer service to donors.
• Investigate and resolve donation issues.
• Perform data entry associated with donations and maintain an accurate database.

Skills

Customer Service

Data Entry

Analytical Skills

Microsoft Office Applications

Job description

Kids for the Future in Nashville is seeking a Donor Support Specialist responsible for receiving, recording, and acknowledging contributions. In this role, you'll provide excellent customer service and resolve donor issues effectively.

The ideal candidate will have two years of relevant experience, strong communication skills, and proficiency in Microsoft Office applications. The position offers a collaborative work environment with a focus on integrity and stewardship.