Donor Experience Coordinator, University Advancement

University at Buffalo; Buffalo (NY); On-site; USD 47,000 - 52,000; Full time

Job summary

UB Foundation Activities is seeking a Donor Experience Coordinator to enhance donor relations at the University at Buffalo. The role focuses on recognizing donors, coordinating events, and supporting donor engagement initiatives to showcase impact and encourage generosity.

Responsibilities include managing CRM data, preparing reports, and assisting with logistics, communications, and vendor coordination to ensure smooth program delivery.

Qualifications

• Bachelor's degree required; minimum 1 year of relevant experience.
• Strong MS Office (Excel, PowerPoint) and general office skills.
• Excellent written and verbal communication; ability to work independently and within a team.

Responsibilities

• Coordinate donor recognition and gift society programs, including communications, benefit fulfillment, and record maintenance.
• Manage donor engagement data in the CRM and produce reports and mailing lists.
• Support donor events by handling logistics, registrations, signage, materials, and onsite execution.
• Oversee promotional materials inventory through vendor coordination and ordering.
• Assist with project planning, program metrics, and continuous improvement efforts.
• Provide professional responses to donor inquiries and collaborate with University Advancement departments.

Skills

Microsoft Office

Organizational skills

Multitasking

Communication

Education

Bachelor's degree

Tools

CRM system

Job description

The UB Foundation Activities is hiring a Donor Experience Coordinator for the Division of University Advancement. This role involves coordinating donor recognition programs, managing events, and supporting donor engagement initiatives to foster strong, lasting relationships that advance the university's mission. The coordinator works closely with various internal teams to create meaningful experiences that highlight donor impact and inspire ongoing generosity.

Highlights

• Coordinate donor recognition and gift society programs, including communications, benefit fulfillment, and record maintenance.
• Manage donor engagement data using the division's CRM system and produce reports and mailing lists.
• Support donor events by handling logistics such as registration, signage, materials, and onsite execution.
• Oversee promotional materials inventory through vendor coordination and order management.
• Assist with project planning, program metrics, and continuous improvement efforts.
• Provide professional responses to donor inquiries and collaborate with University Advancement departments.
• Required skills include proficiency in Microsoft Office (Excel, PowerPoint), strong organizational and multitasking abilities, and excellent verbal and written communication.
• Must hold a bachelor's degree and have at least one year of relevant professional experience.
• Preferred attributes include sound judgment, discretion handling sensitive matters, and the ability to work independently and collaboratively.
• The salary range is $47,000 to $52,000 annually for this full-time position.