Donor Experience Coordinator, University Advancement

University at Buffalo; Town of Amherst (NY); On-site; USD 47,000 - 52,000; Full time

Job summary

The University at Buffalo seeks a Donor Experience Coordinator for University Advancement. You will help create meaningful donor engagements, manage recognition programs, and support events that celebrate generosity and strengthen lifelong relationships with UB.

This role emphasizes organization, relationship-building, and collaboration with teams across University Advancement to ensure donors feel valued and connected to UB's mission.

Qualifications

• Bachelor's degree required with 1 year of relevant professional experience.
• Excellent interpersonal and communication skills (verbal and written).
• Strong judgment and ability to engage with internal and external stakeholders.

Responsibilities

• Coordinate donor recognition and gift society programs, including communications and fulfillment.
• Maintain records and generate reports using the division's CRM system.
• Support donor events and experiences from registration to on-site execution.
• Oversee promotional materials and inventory for events and programs.

Skills

Interpersonal skills

Communications

Organizational skills

Project management

Attention to detail

Independent work

Team collaboration

Education

Bachelor's degree

Tools

Excel

PowerPoint

Job description

Donor Experience Coordinator, University Advancement

Position Information

Position Title: Donor Experience Coordinator, UniversityAdvancement

Department: University Advancement

Posting Link: https://apptrkr.com/9897264 https://www.ubjobs.buffalo.edu/postings/65006

Job Type: Full-Time

Posting Detail Information

Position Summary

Create meaningful experiences that inspire generosity, celebrateimpact, and strengthen lifelong relationships with UB.

The Division of University Advancement is seeking a dynamic, service-focused Donor Experience Coordinator to help bring the University at Buffalo's mission to life through meaningful donorengagement and recognition. This is an exciting opportunity forsomeone who enjoys blending creativity, organization, andrelationship-building to create exceptional experiences for donors.As a key member of the Donor Experience team, you'll help ensurethat donors feel valued, appreciated, and connected to thedifference their philanthropy makes across the university. Workingclosely with the Senior Director of Donor Experience and colleaguesthroughout University Advancement, you'll support donor recognitionprograms, gift societies, stewardship initiatives, and memorableevents that celebrate generosity and strengthen lifelongrelationships with UB. Whether coordinating a donor event, managingan important recognition program, or helping bring a specialengagement initiative to life, your work will play a direct role infostering connections that advance student success, research, andinnovation.

Key responsibilities include:

• Coordinate donor recognition and gift society programs bysupporting member communications, benefit fulfillment, recordmaintenance, promotions, stewardship activities, recognitionsignage, and related initiatives.
• Manage program information and operations using the division'scustomer relationship management system to maintain records,process updates, produce mailing lists and reports, and track donorengagement.
• Support donor events and experiences by coordinatingregistration, communications, nametags, signage, materials,seating, hospitality, and onsite event execution.
• Oversee promotional materials and inventory through vendorcoordination, order management, licensing compliance, distribution,and maintenance of event and program supplies.
• Contribute to effective project delivery by assisting withschedules, operational planning, program metrics, administrativeprocesses, and continuous improvement efforts.
• Provide exceptional service by responding to donor inquiriesprofessionally and collaborating with colleagues across UniversityAdvancement, including Stewardship, Alumni Engagement, AnnualGiving, and Advancement Communications.

What We're Looking For

If you are a highly organized, service-minded professional who enjoys managing details, deadlines, and multiple priorities while keeping the donor experience at the center of your work, this opportunity may be a strong fit for you. The ideal candidatecommunicates clearly and professionally, builds positiverelationships, and collaborates effectively with colleagues andexternal partners. They are comfortable working with databases andadministrative systems, coordinating events and projects,maintaining accurate records, and responding thoughtfully toquestions and requests. They bring initiative, sound judgment,adaptability, and a strong commitment to follow- through. Mostimportantly, they understand how thoughtful execution and attentionto detail help donors feel welcomed, appreciated, and connected toUB.

Why UB Advancement

Join a mission-driven team advancing student success,groundbreaking research, and meaningful philanthropic impact at oneof the nation's leading public universities. Following the historic$1 billion Boldly Buffalo campaign, University Advancement isbuilding on extraordinary momentum and helping shape UB's nextchapter.

If you're seeking purposeful work, professional growth, and theopportunity to make a lasting difference, you'll find it here. Joina collaborative, forward-thinking team connecting alumni and donorsto bold ideas, transformational opportunities, and the future ofthe University at Buffalo.

AdvancingUB starts here.

Learn more:

• Our benefits, where we prioritize your well-beingand success to enhance every aspect of your life.
• Being a part of the University at Buffalocommunity.

The University at Buffalo is an equal opportunity employer(EOE) and welcomes all to apply including veterans and individualswith a disability.

Minimum Qualifications

• Bachelor's degree and 1 year of relevant professionalexperience.
• Exceptional interpersonal skills with a professional demeanorand strong communications skills (bother verbal and written).
• Sound judgment and the ability to engage effectively with bothinternal and external stakeholders.
• Demonstrated discretion and confidentiality in handlingsensitive matters.
• Strong technical proficiency, with expertise in MicrosoftOffice programs, including Excel and PowerPoint.
• Excellent organizational, multi-tasking, and project managementskills.
• Attention to detail and a commitment to accuracy.
• Proven ability to work independently with minimal supervisionwhile effectively prioritizing tasks.
• Ability to work collaboratively in a team environment.

Salary Range

$47,000 - $52,000

Is a background check required for this posting?

No

Contact Information

Contact's Name: Morgan Falzone

Contact's Pronouns:

Contact's Title: Executive Director of Talent andCulture

Contact's Email: [e-mail]

Contact's Phone: [phone]

Posting Dates

Posted: 10/14/2026

Deadline for Applicants: Open Until Filled

Date to be filled: 01/13/2027