Donor Experience Ambassador

Horizon Goodwill Industries; Shepherdstown (WV); On-site; USD 15,000 - 21,000; Part time

Job summary

Horizon Goodwill Industries in Shepherdstown, WV is seeking a part-time Donor Greeter to welcome donors and help manage donations with care. You will assess items for acceptance, educate the public about our mission, and maintain a clean, organized donation area while following safety procedures.

This role emphasizes excellent customer service, ability to lift up to 50 lbs, and collaboration with store staff to support charitable outcomes.

Qualifications

• Pass pre-screenings such as background or drug screenings.
• Able to lift, push, and pull up to 50 lbs.

Responsibilities

• Greet and assist customers.
• Assess donations for acceptance per guidelines.
• Track donations according to standards.
• Maintain donation area and keep it clean and organized.
• Follow safety and security procedures.
• Assist with store operations and cross-training as assigned.
• Receive and verify merchandise from warehouse/vendors.

Skills

Customer service

Communication

Physical stamina

Job description

Horizon Goodwill Industries in Shepherdstown, WV is seeking a part-time Donor Greeter to welcome donors and help manage donations with care. You will assess items for acceptance, educate the public about our mission, and maintain a clean, organized donation area while following safety procedures.

This role emphasizes excellent customer service, ability to lift up to 50 lbs, and collaboration with store staff to support charitable outcomes.