Donor Experience Ambassador

GOODWILL INDUSTRIES OF SOUTHERN NEVADA INC; Henderson (NV); On-site; USD 27,000 - 31,000; Full time

Job summary

Goodwill Industries of Southern Nevada Inc in Henderson, NV is seeking a Donation Ambassador to assist donors, collect and sort donations, and maintain a clean, organized donation center. You will greet donors at their vehicles, help transport donations to trailers, and ensure secure storage and proper sorting.

The role emphasizes strong communication, reliability, and a courteous, respectful approach. High school or GED is preferred, and bilingual abilities are a plus to serve our diverse

Qualifications

• High school/GED completion.
• Proven reliability and meeting attendance expectations.
• Must possess strong interpersonal skills with excellent communication skills.
• Bilingual a plus.
• Exhibits a high level of integrity and business ethics.
• Exhibits a high level of adaptability and flexibility.

Responsibilities

• Provides a high level of excellent customer service, promptly greets donors at their vehicles, is courteous and appreciative to all donors, and assists donors by carrying their donations from their vehicle to their assigned trailers.
• Ensures the quality and cleanliness of the ADC site.
• Protects all donations by handling them with the outmost care ensuring their safe storage and sorting them into the proper departments.
• Ensures Donation Center opens on time, and that it stays open until the official time to close.
• Declines donations from Donors in a diplomatic and professional manner per agency donation guidelines.
• Completes of donor-count log per day daily.
• Communicates effectively to management in all matters including problems and/or suspicious activity.
• Assists in any other projects or tasks as determined by management.

Skills

Interpersonal skills

Communication skills

Reliability

Attendance

Flexibility

Adaptability

Bilingual

Education

High school/GED

Job description

Goodwill Industries of Southern Nevada Inc in Henderson, NV is seeking a Donation Ambassador to assist donors, collect and sort donations, and maintain a clean, organized donation center. You will greet donors at their vehicles, help transport donations to trailers, and ensure secure storage and proper sorting.

The role emphasizes strong communication, reliability, and a courteous, respectful approach. High school or GED is preferred, and bilingual abilities are a plus to serve our diverse