Donor Experience Ambassador

Goodwill Industries of the Valleys; Christiansburg (VA); On-site; USD 34,385,000 - 42,981,000; Full time

Job summary

Goodwill Industries of the Valleys is seeking a store associate to support daily operations, assist donors and customers, and help maintain a secure and welcoming store environment. The role emphasizes strong communication and teamwork to sustain efficient operations.

This on-site position requires the ability to stand, lift up to 40 pounds as needed, and maintain a neat appearance while delivering friendly service to the community.

Qualifications

• Reading, writing and communicating verbally are essential.
• Basic math skills required for transactions and records.
• Must be able to work independently and manage time.
• Ability to develop and maintain effective working relationships with managers, team members, customers and donors.
• Ability to work well in a team environment.
• Maintain a positive, friendly attitude and a neat, clean appearance.
• Perform essential functions with or without accommodation.

Responsibilities

• Provide excellent customer service and greet donors and customers.
• Assist with donor processing, donations breakdown and records maintenance.
• Ensure facility security and general maintenance of the store area.

Skills

Verbal communication

Reading

Writing

Math basics

Independent worker

Teamwork

Positive attitude

Professional appearance

Job description

Goodwill Industries of the Valleys is seeking a store associate to support daily operations, assist donors and customers, and help maintain a secure and welcoming store environment. The role emphasizes strong communication and teamwork to sustain efficient operations.

This on-site position requires the ability to stand, lift up to 40 pounds as needed, and maintain a neat appearance while delivering friendly service to the community.