Donor Experience Ambassador

Goodwill Industries of the Valleys; Lynchburg (VA); On-site; USD 24,000 - 32,000; Full time

Job summary

Goodwill Industries of the Valleys is seeking a store associate to support daily operations at our Lynchburg, VA location. You will greet donors, assist customers, and help maintain a secure and clean retail space.

Responsibilities include processing donations, maintaining donor records, and supporting team members to ensure a quality customer experience. A positive attitude and ability to work with others are essential.

Qualifications

• Must be able to read, write, and communicate verbally.
• Ability to perform basic math skills.
• Must be able to work independently.
• Ability to develop and maintain effective working relationships with managers, team members, customers, and donors.
• Ability to work within a team situation.
• Maintain a positive, friendly attitude and a neat, clean, and well-groomed appearance.
• Ability to perform the essential functions with or without accommodation.

Responsibilities

• Provide excellent customer service and greet donors and customers.
• Ensure facility security and maintenance.
• Assist donors with drop-off and processing of donations.
• Maintain accurate donor records and receipts.

Skills

Reading and writing

Basic math

Independent work

Teamwork

Customer service

Positive attitude

Communication skills

Job description

Goodwill Industries of the Valleys is seeking a store associate to support daily operations at our Lynchburg, VA location. You will greet donors, assist customers, and help maintain a secure and clean retail space.

Responsibilities include processing donations, maintaining donor records, and supporting team members to ensure a quality customer experience. A positive attitude and ability to work with others are essential.