Donor Experience Ambassador

Goodwill Industries of the Valleys; Harrisonburg (VA); On-site; USD 27,000 - 32,000; Full time

Job summary

Goodwill Industries of the Valleys is seeking staff to support a retail store through customer service, donor relations, and donations processing. Under supervision, responsibilities include greeting donors, processing donations, and maintaining accurate donor records while ensuring a clean and secure facility.

The role requires strong written and verbal communication, basic math, and the ability to work independently or in a team. Equal opportunity employer with a mission to empower communities.

Qualifications

• Ability to read, write, and communicate verbally.
• Ability to perform basic math skills.
• Must be able to work independently.
• Ability to develop and maintain effective working relationships with managers, team members, customers, and donors.
• Ability to work within a team situation.

Responsibilities

• Provide customer service and greet donors and customers.
• Assist donors and process donations with accuracy.
• Maintain donor records and ensure security of the facility.
• Support breakdown of donations and upkeep of the retail space.

Skills

Customer service

Verbal communication

Reading & writing

Teamwork

Basic math

Job description

Goodwill Industries of the Valleys is seeking staff to support a retail store through customer service, donor relations, and donations processing. Under supervision, responsibilities include greeting donors, processing donations, and maintaining accurate donor records while ensuring a clean and secure facility.

The role requires strong written and verbal communication, basic math, and the ability to work independently or in a team. Equal opportunity employer with a mission to empower communities.