Donor Welcome Specialist

GOODWILL INDUSTRIES OF THE VALLEY WORKS INC; Roanoke (VA); On-site; USD 16,000 - 23,000; Full time

Job summary

Goodwill Industries of the Valleys in Roanoke, VA is seeking a Full-time Store Associate to help customers and donors at our Archrest Ave location. You will assist with donations, greet shoppers, and maintain donor records under supervision.

The role requires standing and walking for long periods, basic math, and a neat appearance. Prior customer service experience is helpful; 40 lb lifting may be required.

Qualifications

• Ability to read, write, and communicate verbally.
• Ability to perform basic math skills.
• Must be able to work independently.
• Ability to develop and maintain effective working relationships with managers, team members, customers, and donors.
• Ability to work within a team situation.
• Ability to maintain a positive, friendly attitude and a neat, clean, and well-groomed appearance.

Responsibilities

• Customer service to donors and customers.
• Facility security and maintenance tasks.
• Greeting and assisting donors.
• Breakdown of donations and maintenance of donor records.

Skills

Communication skills

Basic math

Independence

Team collaboration

Customer service

Professional appearance

Tools

None

Job description

Goodwill Industries of the Valleys in Roanoke, VA is seeking a Full-time Store Associate to help customers and donors at our Archrest Ave location. You will assist with donations, greet shoppers, and maintain donor records under supervision.

The role requires standing and walking for long periods, basic math, and a neat appearance. Prior customer service experience is helpful; 40 lb lifting may be required.