Donor Data Quality Analyst (Remote)

American Red Cross; City of Albany (NY); Hybrid; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental Vision plans

Health Spending Accounts & Flexible FS

PTO: Starting at 15 days/year

Holidays: 11 paid holidays

Job summary

The American Red Cross is seeking a detail-oriented professional to review and evaluate donor collections operations documents, ensuring safety and regulatory compliance. You will support volunteers and contribute to corrective actions within a collaborative team.

Under limited supervision, you will manage discrepancies, document investigations, and help maintain data accuracy while upholding donor and patient safety standards. Remote with periodic office presence in NY area.

Qualifications

• High School or equivalent required.
• Minimum 3 years of data processing, medical records, auditing and quality review experience or equivalent combination of education and related experience.
• Proficiency with computer desktop applications and ability to type with speed and accuracy.

Responsibilities

• Review and correct donor collections operations documents and assist with donor safety and patient safety issues.
• Evaluate discrepancies identified during review and manage suspect products.
• Document discrepancies and forward to staff responsible for investigation and follow-up.
• Contribute ideas to formulate corrective actions in work groups or via feedback to management.
• Contact external and internal customers and foster teamwork to enhance operational success.

Skills

Data processing

Auditing

Quality review

Teamwork

Communication

Education

High School or equivalent

Donor center experience preferred

Job description

The American Red Cross is seeking a detail-oriented professional to review and evaluate donor collections operations documents, ensuring safety and regulatory compliance. You will support volunteers and contribute to corrective actions within a collaborative team.

Under limited supervision, you will manage discrepancies, document investigations, and help maintain data accuracy while upholding donor and patient safety standards. Remote with periodic office presence in NY area.