Donor Center Technician I — Growth & Benefits

Octapharma Plasma, Inc.; Columbia (SC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA

FSA

Tuition reimbursement

EAP

Wellness program

401k

Paid time off

Company holidays

Personal time

Job summary

Octapharma Plasma, Inc. seeks a dedicated team member to determine donor eligibility, collect plasma, and process products while maintaining strict regulatory compliance. You will support donor care, document procedures, and ensure safety through accurate testing and equipment handling.

The role requires strong attention to detail, excellent customer service, and the ability to operate plasmapheresis equipment safely. Bilingual communication is a plus and weekend/evening shifts may be required.

Qualifications

• High school diploma or GED required.
• Preference for 3 months clerical or customer service experience.
• Bilingual in Spanish is a plus depending on location.

Responsibilities

• Ensure compliance with state, federal, and industry regulations to maintain production standards.
• Maintain high levels of customer service, donor confidentiality, and donor experience.
• Monitor donor conditions and perform eligibility assessments to ensure safety and product quality.
• Set up and operate automated plasmapheresis equipment; respond to alarms and disconnect donors after procedure.
• Perform plasma collection and processing, including sterile products and sample handling.
• Monitor freezer and refrigerator temperatures; report malfunctions and document variances.
• Maintain donor center cleanliness, proper stocking, and safe disposal of biohazardous waste.
• Maintain quality control on donor center equipment and recordkeeping.
• Provide oversight of product safety and quality during collection and handling.
• Troubleshoot machine issues and perform routine quality checks.
• Perform other duties as assigned.

Skills

Basic computing

English literacy

Spanish preferred

Customer service

Regulatory literacy

Numerical skills

Education

High school diploma or GED

Job description

Octapharma Plasma, Inc. seeks a dedicated team member to determine donor eligibility, collect plasma, and process products while maintaining strict regulatory compliance. You will support donor care, document procedures, and ensure safety through accurate testing and equipment handling.

The role requires strong attention to detail, excellent customer service, and the ability to operate plasmapheresis equipment safely. Bilingual communication is a plus and weekend/evening shifts may be required.