Donor Center Supervisor — Bonus & Benefits

Join Parachute; Sidney (OH); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Competitive pay + bonus potential

Career growth in fast-scaling enviro n

Medical, dental, and vision insurance

Paid time off and company holidays

Job summary

Join Parachute is seeking a Center Supervisor in Sidney, OH to lead the donor floor and support the center leadership team. The role offers $21/hour with monthly bonus potential and benefits, and may include travel for training or support at other centers.

You’ll ensure smooth daily operations while maintaining a welcoming donor environment. Responsibilities include supervising staff, managing donor flow, maintaining quality and safety standards, and training new hires.

Qualifications

• High school diploma, GED equivalent, or higher education.
• 1+ years of supervisory experience.
• Ability to lift 50 lbs and stand or walk for extended periods.
• Ability to work flexible hours including evenings, weekends, and holidays.

Responsibilities

• Staff Supervision: Support leadership to manage the team of phlebotomists and physician substitutes to hit daily and weekly operational and compliance goals.
• Operational Oversight: Manage the flow of donors and employees to match the needs of the business (including adherence to SOPs, equipment functionality, etc.).
• Quality Assurance: Monitor compliance with both regulatory and company requirements for best practices, documenting any deviations from expected behavior.
• Donor Experience: Have an eye on the end-to-end donor experience.
• Training & Development: Help train new hires and provide ongoing education to staff on proper techniques, safety protocols, and customer service standards.
• Inventory Management: Assist with the management of supplies to ensure there are no disruptions to operations.
• Problem Resolution: Address donor or staff concerns promptly and escalate to Center Leadership as needed.

Skills

Detail-Oriented

Empathetic Communicator

Development-Minded

Data-Driven

Education

High school diploma / GED

Job description

Join Parachute is seeking a Center Supervisor in Sidney, OH to lead the donor floor and support the center leadership team. The role offers $21/hour with monthly bonus potential and benefits, and may include travel for training or support at other centers.

You’ll ensure smooth daily operations while maintaining a welcoming donor environment. Responsibilities include supervising staff, managing donor flow, maintaining quality and safety standards, and training new hires.