Donor Center Specialist — Fast-Paced, People-First Impact

Goodwill of North Georgia; Sugar Hill (GA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Employee discount

Health, dental and vision insurance

Uniforms provided

Free job skills training

Job summary

Goodwill of North Georgia is seeking a team-oriented Donation Center Associate to support our stores. You will thoroughly examine and grade donated goods for resale, process items quickly, and follow standard operating procedures in a fast-paced environment.

You will greet guests, provide donation receipts, sort items into categories, and assist truck drivers while upholding safety and quality. Prior experience is helpful, and a willingness to learn is essential.

Qualifications

• High School Diploma or GED preferred.
• 1+ years of production experience preferred.
• Must have basic math and reading skills.
• Must have good oral and written communication in English.
• Must be 18+ to operate forklift (16–17 not allowed).

Responsibilities

• Always display a professional, patient, and "people first" attitude with guests.
• Provide a donation receipt to each guest at the time of donating.
• Adequately handle guest questions and resolve problems by following procedures.
• Properly sort donations into designated categories.
• Communicate with management when necessary.
• Perform tasks per training playbooks, e-learning and instructions.
• Maintain a neat, clean donor door area.
• Assist truck drivers with loading/unloading donations.

Skills

Math & Reading

English communication

Team player

Education

High School Diploma or GED

Tools

Forklift operation (certified)

Job description

Goodwill of North Georgia is seeking a team-oriented Donation Center Associate to support our stores. You will thoroughly examine and grade donated goods for resale, process items quickly, and follow standard operating procedures in a fast-paced environment.

You will greet guests, provide donation receipts, sort items into categories, and assist truck drivers while upholding safety and quality. Prior experience is helpful, and a willingness to learn is essential.