Donor Center Specialist (ADC) - Fast-Paced, Guest-Focused

Goodwill of North Georgia; Atlanta (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly paychecks

Paid time off for vacation andholidays

25% employee discount

Health, dental and vision insurance

Complimentary uniforms

Free job skills training at Careercent

Job summary

Goodwill of North Georgia is seeking team members to examine and grade donated goods for resale. You will process items quickly, sort into categories, and assist guests with receipts and questions in a fast-paced environment.

Responsibilities include maintaining a clean donor area, following training playbooks, and coordinating with truck drivers. Equal opportunity employer; benefits include health insurance and employee discount.

Qualifications

• High School Diploma or GED preferred.
• One year or more (1+ years) of production experience preferred.
• Must have basic math and reading skills.
• Must have good oral and written communication skills in English as well as interpersonal skills.
• Must be able to work at any Goodwill ADC within the territory as needed.
• Must be 18 years or older to operate a forklift.

Responsibilities

• Always display a professional, patient, and 'people first' attitude with guests.
• Provide a donation receipt to each guest at the time of donating.
• Adequately handle guest questions and resolve problems by following procedures.
• Properly sort donations into designated categories.
• Communicate with management when necessary.
• Follow training playbooks, e-learning and work instructions.
• Evaluate and navigate decisions effectively.
• Promote and demonstrate cooperation and teamwork with peers.
• Maintain a neat, clean and organized donor door area/ADC location.
• Adhere to safety and security practices including reporting hazards.
• Assist truck drivers with loading/unloading donations.
• Attend and complete all required trainings and meetings.
• Perform other duties as assigned by management.

Skills

Basic math

Reading skills

English communication

Interpersonal skills

Education

High School Diploma or GED

Job description

Goodwill of North Georgia is seeking team members to examine and grade donated goods for resale. You will process items quickly, sort into categories, and assist guests with receipts and questions in a fast-paced environment.

Responsibilities include maintaining a clean donor area, following training playbooks, and coordinating with truck drivers. Equal opportunity employer; benefits include health insurance and employee discount.