Donor Center Operations Lead — Growth & Impact

Join Parachute, LLC; Quincy (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off and company holidays

Job summary

Join Parachute, LLC in Quincy, IL is seeking an Assistant Manager to partner with the Center Director and lead daily operations on the donor floor, ensuring a safe, welcoming experience and smooth donor flow. You will help coach staff, uphold quality and regulatory standards, and contribute to a high-growth environment with a strong client focus.

This role offers competitive pay up to $70K (base $50K–$55K) plus up to 25% monthly bonus and comprehensive benefits, with travel for a paid training

Qualifications

• High school diploma, GED equivalent, or higher education.
• 2+ years of supervisory or leadership experience.
• Ability to lift 50 lbs., sit or stand for extended periods, and enter cold environments (-40°C) for short periods.
• Ability to work both day and evening hours, weekends, holidays, extended shifts as needed.

Responsibilities

• Own day-to-day operations by jumping in on the donor floor, keeping things moving, and ensuring smooth donor flow and retention.
• Partner on strategy with the Center Director to plan and execute goals around operations, donor experience, and compliance.
• Lead by example and coach team members in real time.
• Monitor quality, safety, and regulatory standards, supporting audits and inspections.
• Manage andmaintain inventory, equipment, and supplies.
• Recruit and develop exceptional team members and foster a culture of growth and accountability.
• Communicate and align expectations through regular team syncs, share updates, and keep everyone focused on the day’s priorities.

Skills

Leadership

Supervisory experience

Education

High school diploma or GED

2+ years supervisory or leadership experience

Job description

Join Parachute, LLC in Quincy, IL is seeking an Assistant Manager to partner with the Center Director and lead daily operations on the donor floor, ensuring a safe, welcoming experience and smooth donor flow. You will help coach staff, uphold quality and regulatory standards, and contribute to a high-growth environment with a strong client focus.

This role offers competitive pay up to $70K (base $50K–$55K) plus up to 25% monthly bonus and comprehensive benefits, with travel for a paid training