Donor Center Experience Coordinator

USA - 3387 BioLife Plasma Services, LP; San Antonio (TX); On-site; USD 44,083,000 - 47,610,000; Part time

Benefits offered by this job

Benefits program

Career growth opportunities

Job summary

BioLife Plasma Services, LP in San Antonio, TX seeks a receptionist to warmly greet donors, answer phones, and perform essential administrative duties to support plasma center operations.

The role emphasizes customer service, donor record management, and collaboration with center management. Evening, weekend, and holiday availability is required in a fast-paced, patient-facing environment.

Qualifications

• High school diploma or equivalent required.
• Ability to walk/stand for the full shift.
• Evenings, weekends, and holidays required.
• Ability to bend, stoop, reach, and lift up to 50 lbs.
• 1+ years in a customer or patient-facing role is helpful.
• Must wear gloves due to exposure to bloodborne pathogens.

Responsibilities

• Answer phones and greet visitors promptly with strong customer service.
• Assist donors with appointments and manage donor records.
• Provide customer service to donors and fellow employees.
• Maintain orderly filing system and purge records.
• Identify operational opportunities for process improvement following approved procedures.

Skills

Customer service

Reception

Administrative tasks

Education

High school diploma

Job description

BioLife Plasma Services, LP in San Antonio, TX seeks a receptionist to warmly greet donors, answer phones, and perform essential administrative duties to support plasma center operations.

The role emphasizes customer service, donor record management, and collaboration with center management. Evening, weekend, and holiday availability is required in a fast-paced, patient-facing environment.