Donor Care Specialist: Live Engagement & Support

The Salvation Army Southern California; Carson (CA); On-site; USD 19,207 - 27,355; Full time

Job summary

The Salvation Army Southern California is seeking a Donor Services Representative to join their team in Carson, CA. In this role, you'll handle donor inquiries, assist with livestream sales, and ensure compliance by monitoring our donation locations. The ideal candidate will have a high school diploma, excellent communication skills, and a passion for our mission. We offer a supportive work environment focused on collaboration and ongoing training, making a positive impact within the community.

Qualifications

• High school diploma or GED is required.
• 1-2 years of customer service experience preferred.
• Typing speed of 40 WPM required.

Responsibilities

• Answer donor inquiries with a helpful attitude.
• Serve as the voice during live virtual sales.
• Ensure compliance by monitoring live feeds.

Skills

Customer service skills

Verbal communication

Written communication

Problem-solving

Team collaboration

Education

High School Diploma or GED

Job description

The Salvation Army Southern California is seeking a Donor Services Representative to join their team in Carson, CA. In this role, you'll handle donor inquiries, assist with livestream sales, and ensure compliance by monitoring our donation locations. The ideal candidate will have a high school diploma, excellent communication skills, and a passion for our mission. We offer a supportive work environment focused on collaboration and ongoing training, making a positive impact within the community.