Donations Processor & Customer Service Champion

Goodwill Industries Of Central Texas; Cedar Park (TX); On-site; USD 19,000 - 21,000; Full time

Job summary

Goodwill Central Texas in Cedar Park seeks a Donations Processor to handle incoming donations, assist donors, and support pricing and selection teams. This full-time role emphasizes customer service, safety, and efficient donation processing.

You will work at the Whitestone Store and contribute to meeting daily production goals while upholding Goodwill mission and values in a diverse, inclusive environment.

Qualifications

• Ability to read, write and speak English sufficiently to communicate effectively with supervisors, employees and customers.
• Ability to work independently and coordinate multiple projects simultaneously.
• Excellent organizational skills; the ability to prioritize.
• Strong attention to details.
• Ability and desire to provide excellent customer service.
• Ability to interact with a diverse population in a human services setting.
• High level of initiative and self-motivation.
• Perseverance and commitment to getting the job done.

Responsibilities

• Receive and sort donations and assist with processing.
• Provide material handling assistance to support pricing and selection teams.
• Follow store policies and procedures and meet daily production goals.
• Ensure a welcoming customer experience and safe, organized work areas.
• Adhere to safety, loss prevention and PPE protocols.
• Support training and development of participants and promote inclusion.

Skills

Customer service

English literacy

Organizational skills

Attention to detail

Multitasking

Diversity & inclusion

Initiative

Team player

Education

High school diploma or equivalent

Job description

Goodwill Central Texas in Cedar Park seeks a Donations Processor to handle incoming donations, assist donors, and support pricing and selection teams. This full-time role emphasizes customer service, safety, and efficient donation processing.

You will work at the Whitestone Store and contribute to meeting daily production goals while upholding Goodwill mission and values in a diverse, inclusive environment.