Donations Center Attendant II - Customer Champion

sdgoodwill; Encinitas (CA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Indemnités de stage/alternance

Job summary

Goodwill is hiring a Donation Center Attendant in California. You will accept donations, greet donors, and provide excellent customer service at our standalone or storefront donation centers. This role requires maintaining a clean site, completing daily admin tasks, and safeguarding donations.

As a Donation Attendant, you will open and close the center as scheduled, assist with loading donations for transport, train new attendants, and communicate needs to supervisors. Hourly rate is $19.30.

Qualifications

• High School Graduate or GED preferred.
• Six months to one year customer service related experience preferred.
• One year supervisory experience preferred.

Responsibilities

• Opens and closes assigned donation center site, as scheduled, according to department guidelines.
• Accepts donations according to guidelines found in the Standalone and Storefront Donation Center Attendant Training Manual, greeting donors and providing excellent service.
• Maintains the interior and exterior of the site in a clean and organized manner and stores donations neatly.
• Performs daily administrative tasks including counts of donors, donation receipts, and tally sheets.
• Safeguards donations and company property from damage and theft; treats donations with respect and care.
• Communicates needs, unusual situations, and safety concerns to the Supervisor or Coordinator.
• Loads donations into bins and organizes them in donation trailers; assists with loading onto Goodwill trucks.
• Communicates daily with Dispatch about product volumes and transportation needs.
• Performs miscellaneous duties as assigned or directed.
• Trains donation attendants and performs bag checks at locations.

Skills

Customer service

Supervisory experience

Education

High School Diploma or GED

Job description

Goodwill is hiring a Donation Center Attendant in California. You will accept donations, greet donors, and provide excellent customer service at our standalone or storefront donation centers. This role requires maintaining a clean site, completing daily admin tasks, and safeguarding donations.

As a Donation Attendant, you will open and close the center as scheduled, assist with loading donations for transport, train new attendants, and communicate needs to supervisors. Hourly rate is $19.30.