Donations Center Ambassador

Goodwill Industries of San Diego County; Chula Vista (CA); On-site; USD 21,000 - 25,000; Full time

Job summary

Goodwill Industries of San Diego County is seeking a Donation Center Attendant to welcome donors, process donations, and provide courteous, efficient service at our standalone or storefront centers in California.

You will open and close sites, accept donations, issue receipts, maintain clean, organized spaces, assist with loading donations, and communicate needs and safety concerns to supervisors as needed.

Qualifications

• High School diploma or GED preferred.
• Six months to one year of customer service experience preferred.

Responsibilities

• Opens and closes assigned donation center site, as scheduled, according to department guidelines set forth in the Standalone and Storefront Donation Center Attendant Training Manual.
• Accepts donations according to guidelines found in the Standalone and Storefront Donation Center Attendant Training Manual. This includes providing excellent customer service to donors by greeting, assisting with accepting donations, and accurately completing donation receipts.
• Maintains the interior and the exterior of the site in a clean and organized manner. Sweeps perimeter of donation center site, stores donations neatly inside trailer, picks up debris and trash around trailer.
• Accurately completes daily administrative tasks in a timely manner. To include daily counts of all donors (including donations from the UDC’s), sorting and submitting donation receipts on a scheduled basis and all daily tally sheets.
• Safeguards all donations and company property from damage and theft. Treats all donations and company property with respect and care.
• Communicates the following accurately and in a timely manner to the appropriate Supervisor or Coordinator; supply needs, unusual or out of the ordinary situations and any safety concerns.
• Safely and accurately loads donations into bins and organizes them inside of the donation trailers.
• Assists Truck Helpers and Truck Drivers in loading donations into Goodwill trucks, if needed.
• Communicates daily with Dispatch to inform them of current product volumes and any transportation/service needs.
• Performs other miscellaneous duties as assigned or directed.

Skills

Customer service

Communication

Teamwork

Education

GED or high school diploma

Job description

Goodwill Industries of San Diego County is seeking a Donation Center Attendant to welcome donors, process donations, and provide courteous, efficient service at our standalone or storefront centers in California.

You will open and close sites, accept donations, issue receipts, maintain clean, organized spaces, assist with loading donations, and communicate needs and safety concerns to supervisors as needed.