Donation Store Clerk - Customer Service & Merchandising

GOODWILL OF CENTRAL FLORIDA; Florida; On-site; USD 21,000 - 29,000; Part time

Job summary

Goodwill Industries of Central Florida is seeking an entry-level Part Time Associate in Apopka, FL. You will warmly greet customers, process donations, and help stock and display items on the shop floor.

The role emphasizes friendly customer service, adherence to procedures, and safety standards. No formal education is required, but a willingness to learn and participate in merchandising tasks is expected.

Qualifications

• Frontline customer service experience recommended.
• Ability to follow directions and execute procedures.
• Ability to stay calm and respond to emergencies.
• Knowledge of textile garments is a plus.

Responsibilities

• Receive donations politely and issue receipts.
• Rotate stock and bring items to sales floor per procedures.
• Display merchandise on racks and shelves per merchandising policy.
• Sort, box and label hangers by type.
• Assist in textile color rotation per procedure.
• Greet customers professionally and provide helpful service.
• Direct customers to appropriate areas and information.
• Monitor for shoplifting and report suspicious activity.
• Keep sales floor and production area clean and safe.
• Maintain neat appearance with badge and vest.

Skills

Customer service

Stock management

Merchandising

Safety awareness

Communication

Education

High School diploma or equivalent

Job description

Goodwill Industries of Central Florida is seeking an entry-level Part Time Associate in Apopka, FL. You will warmly greet customers, process donations, and help stock and display items on the shop floor.

The role emphasizes friendly customer service, adherence to procedures, and safety standards. No formal education is required, but a willingness to learn and participate in merchandising tasks is expected.