Donation Center Associate: Friendly Customer Service & Sorter

Goodwill Industries Of Central Florida; Florida; On-site; USD 20,000 - 29,000; Part time

Job summary

Goodwill Industries of Central Florida is seeking an Entry Level, part-time Retail Associate in Oviedo, FL. You will greet customers, accept donations, issue receipts, and help load items. You will sort and price donations, keep areas clean, and follow safety guidelines while maintaining a professional appearance.

The role requires basic computer skills and familiarity with barcode scanning. Prior retail or stock experience is preferred, with a focus on excellent customer service.

Qualifications

• Retail or stock handling experience preferred.
• Basic computer skills and barcode scanner familiarity.
• Ability to lift up to 40 pounds regularly and up to 100 pounds with assistance.

Responsibilities

• Greet customers with a courteous, friendly and professional attitude and provide prompt service.
• Receive donations from donors and issue receipts; assist customers with items.
• Sort donations into carts/bins and assess quality of donated goods.
• Sort and price hard goods (wares).
• Keep production and store areas clean, safe, and organized.
• Maintain a neat appearance with proper dress code and name badge.
• Provide general information to customers/donors; assist processors as needed.
• Follow safety guidelines and respond calmly to emergencies.
• Refer customer/donor complaints to management promptly.
• Perform other duties as assigned by the General Manager.

Skills

Customer service

Retail basics

Stock handling

Active listening

Emergency response

Garment knowledge

Tools

Barcode scanner

Job description

Goodwill Industries of Central Florida is seeking an Entry Level, part-time Retail Associate in Oviedo, FL. You will greet customers, accept donations, issue receipts, and help load items. You will sort and price donations, keep areas clean, and follow safety guidelines while maintaining a professional appearance.

The role requires basic computer skills and familiarity with barcode scanning. Prior retail or stock experience is preferred, with a focus on excellent customer service.