Donation Associate: Greet, Process & Sort Donations

Goodwill Industries Of Central Florida; Town of Florida (NY); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Drug Free Workplace

Job summary

Goodwill Industries of Central Florida in Apopka, FL is seeking an Entry-level Part Time Retail Associate. You will greet customers, process donations, issue receipts, and assist donors with lifting items.

Responsibilities include sorting donations, pricing hard goods, keeping stockroom and work areas clean, and maintaining a professional appearance with name badge and vest. Basic computer skills and a barcode scanner are helpful.

Qualifications

• Ability to adhere to the organization’s Core Principles.
• Knowledge of retail and/or stock handling.
• Ability to listen and follow directions.
• Ability to provide excellent customer service.
• Ability to react calmly and respond to emergency situations.
• Knowledge of textile articles as related to garment classification (gowns, shirts, pants, etc).
• Previous retail and/or stock handling experience is preferred.
• Basic computer skills and beginner knowledge of utilizing a barcode scanner.

Responsibilities

• Greet each customer with a courteous, friendly and professional attitude; provide prompt, efficient, and accurate customer service at all times.
• Politetly and professionally receive donations from donors and issue donation receipts for articles donated; assist customers with lifting items in and out of their vehicles.
• Sort donations as they arrive into proper carts or bins and make proper determination as to the quality of donations.
• Sort and price hard goods (wares).
• Keep production area clean and safe and other store areas as directed.
• Maintain well groomed appearance and appropriate dress code including name badge and vest.
• Provide general information to customers/donors.
• Assist processors when needed.
• Follow Consumer Product Safety Commission (CPSC) procedures and other Public Protection Guidelines.
• React calmly and respond to emergency situations.
• Refer all customer/donor complaints to management in a timely manner.
• Perform other duties as assigned by the General Manager.

Skills

Customer service

Retail knowledge

Stock handling

Communication

Emergency response

Textile knowledge

Tools

Barcode scanner

Job description

Goodwill Industries of Central Florida in Apopka, FL is seeking an Entry-level Part Time Retail Associate. You will greet customers, process donations, issue receipts, and assist donors with lifting items.

Responsibilities include sorting donations, pricing hard goods, keeping stockroom and work areas clean, and maintaining a professional appearance with name badge and vest. Basic computer skills and a barcode scanner are helpful.