Donation Specialist

Goodwill Northern New England; Topsham (ME); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical Benefits

Vision Benefits

Dental Benefits

PTO

Disability Insurance

403(b) Match

Employee Discount

Job Training

Life Counseling

Telehealth

Job summary

Goodwill Northern New England is seeking a Donation Specialist in Topsham, Maine. This role supports donors, processes donations, and maintains organized operations across the site. It offers full-time and part-time positions with pay $15.25–$17.00 per hour depending on experience.

Responsibilities include inspecting, sorting, and categorizing donations, operating power equipment, and delivering excellent customer service to every donor encountered throughout shift hours.

Qualifications

• Must have solid math and reading skills for daily tasks.
• Willingness to work varying hours including evenings, weekends, and holidays.
• Bring a positive, friendly attitude for a welcoming donor experience.
• Must complete a criminal background check as part of screening.

Responsibilities

• Inspect, accept, track, and sort donations.
• Provide outstanding donor/customer service.
• Operate power equipment safely to organize donations.
• Categorize and sort merchandise by category, ensuring quality.
• Load and unload materials for donation processing.
• Process donations efficiently to keep the site organized.

Skills

Math Skills

Literacy Skills

Flexible Schedule

Positive Attitude

Background Check

Education

High School Diploma or GED

Job description

Description

Work Location: Topsham, Maine

Pay: $15.25 - $17.00 (D.O.E)

Full & Part-Time Available!

As a Donation Specialist, you'll become an essential part of our team, providing top-notch customer service and efficiently managing donations. Here's what your role entails:

• Inspect, Accept, Track, and Sort Donations: You'll ensure all donations find their way to the right place.
• Outstanding Customer Experience: Greet our donors and lend a hand when needed.
• Operate Power Equipment: Safely handle power equipment to organize and store donated goods.
• Categorize and Sort Merchandise: Keep things organized by sorting merchandise into the correct categories while ensuring quality and value.
• Load and Unload Materials: Help us prepare our donations by loading and unloading materials into containers.
• Efficient Donation Processing: Process donations throughout the day, keeping our donation site organized and efficient.

Minimum Qualifications

• Mathematical and Literacy Skills: We're looking for team members with a solid grasp of math and reading skills who will be your trusty companions daily.
• Flexible Schedule: If you're the type who can roll with varying hours, including evenings, weekends, and holidays, we'd love to have you on board.
• Positive and Friendly Attitude: Bring your positivity and a smile to create a fantastic work environment for all of us.
• Clear Background Check: To ensure we meet agency standards and maintain a safe work environment, a criminal background check must be completed.

Preferred Qualifications

• Experience or Certification: prior experience or certification in light manufacturing, processing, or warehouse work is a plus.
• Thrift or Used Goods Experience: Any prior experience with thrift or used goods processing is a bonus.
• High School Diploma or Equivalent: If you've completed high school or hold a GED, HiSET, or an equivalent qualification, we consider that a valuable achievement.

What We Offer

We believe in supporting our employees just as much as they support our mission. In addition to working in a fulfilling and supportive environment, our employees enjoy:

• Medical, Vision, and Dental benefits
• Generous PTO Plan
• Paid Short- & Long-Term Disability.
• 403(b) retirement plan with employer match
• 50% Employee discount at Goodwill stores in ME, NH & VT
• Valuable job training with growth potentialand more!

We also offer "life navigation" services, which means you can get free counseling and help if you're going through tough times. We also provide telehealth services you can use over the phone so you can take care of your physical and mental health. Goodwill NNE is all about creating a friendly and respectful workplace. We want everyone to be kind, open, good listeners, and supportive of each other. When you join the Goodwill NNE team, you're not just getting a job; you're becoming part of a community that looks out for its employees and their well-being.

Qualifications

Skills

Customer Service

Some Knowledge

Interpersonal Skills

Some Knowledge

Leadership

Some Knowledge

Behaviors

Team Player

Works well as a member of a group

Motivations

Self-Starter

Inspired to perform without outside help

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

High School Diploma/GED or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.