Donation Specialist - South Burlington

Goodwill Northern New England; South Burlington (VT); On-site; USD 2,101,000 - 2,342,000; Full time

Benefits offered by this job

Medical, Vision, and Dental

Generous PTO Plan

Short & Long-Term Disability

403(b) retirement plan with employer;

30% Employee discount at Goodwill VT/M

Life navigation & telehealth services

Job summary

Goodwill Northern New England in South Burlington, VT is seeking Donation Specialists to join our team. Full-time and part-time roles are available, with a pay range of $15.25–$17.00 per hour depending on experience.

Stores close at 6pm, so evening shifts may be required. As a nonprofit employer, we offer medical, vision, and dental benefits, generous PTO, disability coverage, a 403(b) plan with employer match, and employee discounts across VT, ME and NH stores.

Qualifications

• A positive, friendly attitude that fosters a great work environment.
• Basic mathematical and literacy skills to support tasks.
• Ability to operate essential job equipment and tools.
• Flexibility to work varying schedules, including evenings and weekends.
• Successful completion of a criminal background check.
• Physical ability to lift and move objects up to 100 lbs occasionally.

Responsibilities

• Greet donors, accept donations, and move loads with light machinery.
• Sort donations by type and quality.
• Say “no thank you” to items we cannot accept and explain why to each customer.
• Provide receipts and ensure positive donor interactions.
• Operate power equipment to organize donated products.

Skills

Positive attitude

Basic math & literacy

Flexibility to evenings & weekends

Criminal background check

Physical ability to lift up to 100 lbs

Education

High School Diploma or equivalent

Job description

South Burlington Retail Store
South Burlington, VT 05403, USA

• Travel Required : No

Description

pay: $15.25 - $17.00 D.O.E

We are looking for full time and part-time workers to join our team.

Looking for closing shift members our stores close at 6pm.

Goodwill Northern New England — good works here!

At Goodwill, we believe in the power of work to transform lives. As a nonprofit organization, we are dedicated to helping individuals facing barriers to employment find meaningful work opportunities. When you join our team, you become part of a community passionate about making a positive impact.

Here, you'll be part of a team that values collaboration, respect, and diversity. We celebrate each team member's unique strengths and abilities, fostering an inclusive workplace where everyone feels valued and empowered. Working together creates a welcoming and supportive atmosphere for our customers, clients, and fellow employees.

We believe in supporting our employees just as much as they support our mission. In addition to working in a fulfilling and supportive environment, our employees enjoy:

• Medical, Vision, and Dental benefits
• Generous PTO Plan
• Paid Short- & Long-Term Disability.
• 403(b) retirement plan with employer match
• 30% Employee discount at Goodwill stores in ME, NH & VT
• Valuable job training with growth potentialand more!

We also offer "life navigation" services, which means you can get free counseling and help if you're going through tough times. We also provide telehealth services you can use over the phone so you can take care of your physical and mental health. Goodwill NNE is all about creating a friendly and respectful workplace. We want everyone to be kind, open, good listeners, and supportive of each other. When you join the Goodwill NNE team, you're not just getting a job; you're becoming part of a community that looks out for its employees and their well-being.

Job Duties:

Goodwill stores handle hundreds of donations daily, and we are hiring quick-thinking, hard workers to perform light warehouse work. Donation Specialists greet donors, accept donations, and then use light machinery to move heavy loads. Donation Specialists can also expect to sort donations by type and quality. Quick decision-making is a must. Goodwill NNE also expects Donation Specialists to be able to say “no thank you” to items we cannot accept and politely explain why to each customer.

Imagine working in the "back room" of our store, where each day brings new challenges and experiences. You won't live the same day twice in this job. As a Donation Specialist, you'll receive comprehensive safety training, including the operation of pallet jacks and other essential equipment to handle donations effectively.

In this role, you'll:

• Inspect, accept, track, and sort donations into the correct value stream.
• Provide the best-in-class customer experience to donors, assisting them, issuing donation receipts, and ensuring every interaction is positive.
• Operate power equipment to organize and store donated products efficiently.

Minimum Qualifications:

• A positive, friendly attitude that fosters a great work environment.
• Basic mathematical and literacy skills to support your tasks.
• Ability to use essential job equipment and tools.
• Flexibility to work varying schedules, including evenings and weekends.
• Successful completion of a criminal background check meeting agency standards.
• Physical capability to lift and move objects, including lifting up to 100 lbs occasionally, 50 lbs frequently, and 20 lbs constantly.

Preferred Qualifications:

• Prior experience in light manufacturing, warehouse work, or donation-related tasks.
• High school diploma, GED, HiSET, or equivalent.

Travel Required

No.

Team Building

Some Knowledge

Intermediate

Customer Service

Some Knowledge

Team Player

Works well as a member of a group.

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization.

Education

High School Diploma/GED or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.