Donation Specialist

Goodwill Northern New England; Portsmouth (NH); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical, Vision, and Dental

Paid PTO

Disability Insurance

403(b) employer match

Employee discount 30%

Job training and growth

Job summary

Goodwill Northern New England is seeking a Donation Specialist in Portsmouth, NH. You will inspect, accept, track, and sort donations, greet donors, and operate power equipment to organize donated goods. You will also categorize merchandise and load/unload materials to keep the donation site efficient and organized.

The role emphasizes a positive, friendly attitude and reliable attendance, with a requirement for a background check. Benefits include healthcare and retirement plans.

Qualifications

• Strong mathematical and literacy skills required to handle donations and customer interactions.
• Flexible schedule including evenings, weekends and holidays.
• Positive, friendly attitude to create a welcoming donor experience.
• Criminal background check required to ensure safety and compliance.

Responsibilities

• Inspect, Accept, Track, and Sort Donations and ensure proper routing.
• Greet donors and provide outstanding customer service.
• Operate power equipment safely to organize donated goods.
• Categorize and sort merchandise while maintaining quality and value.
• Load and unload materials and assist with donation processing throughout the day.

Skills

Mathematical and Literacy Skills

Flexible Schedule

Positive and Friendly Attitude

Clear Background Check

Light manufacturing experience

Thrift or Used Goods experience

Education

High School Diploma or Equivalent

Job description

Description

Work Location: Portsmouth, NH

Pay: $15.25 - $17.00/hr (D.O.E)

As a Donation Specialist, you'll become an essential part of our team, providing top-notch customer service and efficiently managing donations. Here's what your role entails:

• Inspect, Accept, Track, and Sort Donations: You'll ensure all donations find their way to the right place.


• Outstanding Customer Experience: Greet our donors and lend a hand when needed.


• Operate Power Equipment: Safely handle power equipment to organize and store donated goods.


• Categorize and Sort Merchandise: Keep things organized by sorting merchandise into the correct categories while ensuring quality and value.


• Load and Unload Materials: Help us prepare our donations by loading and unloading materials into containers.


• Efficient Donation Processing: Process donations throughout the day, keeping our donation site organized and efficient.

Minimum Qualifications:

• Mathematical and Literacy Skills: We're looking for team members with a solid grasp of math and reading skills who will be your trusty companions daily.


• Flexible Schedule: If you're the type who can roll with varying hours, including evenings, weekends, and holidays, we'd love to have you on board.


• Positive and Friendly Attitude: Bring your positivity and a smile to create a fantastic work environment for all of us.


• Clear Background Check: To ensure we meet agency standards and maintain a safe work environment, a criminal background check must be completed.

Preferred Qualifications:

• Experience or Certification: prior experience or certification in light manufacturing, processing, or warehouse work is a plus.


• Thrift or Used Goods Experience: Any prior experience with thrift or used goods processing is a bonus.


• High School Diploma or Equivalent: If you've completed high school or hold a GED, HiSET, or an equivalent qualification, we consider that a valuable achievement.

What We Offer:

We believe in supporting our employees just as much as they support our mission. In addition to working in a fulfilling and supportive environment, our employees enjoy:

• Medical, Vision, and Dental benefits


• Generous PTO Plan


• Paid Short- & Long-Term Disability.


• 403(b) retirement plan with employer match


• 30% Employee discount at Goodwill stores in ME, NH & VT


• Valuable job training with growth potentialand more!

We also offer "life navigation" services, which means you can get free counseling and help if you're going through tough times. We also provide telehealth services you can use over the phone so you can take care of your physical and mental health. Goodwill NNE is all about creating a friendly and respectful workplace. We want everyone to be kind, open, good listeners, and supportive of each other. When you join the Goodwill NNE team, you're not just getting a job; you're becoming part of a community that looks out for its employees and their well-being.

Qualifications

Skills

Preferred

Customer Service

Some Knowledge

Interpersonal Skills

Some Knowledge

Leadership

Some Knowledge

Behaviors

Preferred

Team Player

Works well as a member of a group

Motivations

Preferred

Self-Starter

Inspired to perform without outside help

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Preferred

High School Diploma/GED or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.