Donation Specialist

Goodwill Northern New England; South Portland (ME); On-site; USD 14,831 - 21,123; Full time

Benefits offered by this job

Medical Insurance

Flex Spending

Vision and Dental

Paid Short & Long Term Disability

Paid Life Insurance

Paid Time Off

Paid Holidays

403(b) retirement plan with employer match

40% Employee discount

Job training and growth potential

Discount on cell phone plans

Local community discounts

Job summary

Goodwill Northern New England is hiring a Donation Specialist for their South Portland store. The role involves managing donations, providing excellent customer service, and ensuring a safe and organized work environment. Full-time and part-time positions are available, with a competitive hourly wage of $13.05 and a $1,000 sign-on bonus for full-time workers.

Responsibilities include sorting donations, operating equipment, and following safety protocols. Goodwill offers comprehensive benefits, including medical, dental, and retirement plans, even for part-time employees.

Qualifications

• Must show positive, friendly attitude for a constructive work environment.
• Required to have basic math and literacy skills for job tasks.
• Experience in light manufacturing or warehouse work preferred.

Responsibilities

• Inspect, accept, track, and sort donations into proper value stream.
• Represent the Agency positively during all interactions.
• Operate power equipment to organize and store donated products.

Skills

Positive attitude

Mathematical skills

Literacy skills

Ability to use job equipment

Ability to work flexible schedule

Capacity to lift heavy objects

Education

High school diploma or equivalent

Tools

Pallet jacks

Job description

Description

Offering a Sign On Bonus of $1,000 for Full Time Employees!

Goodwill stores handle hundreds of donations daily and we are hiring quick-thinking, hard workers to perform light warehouse work. Donation Specialists greet donors, accept donations and then use light machinery to move heavy loads. Donation Specialists can also expect to sort donations by type and quality. Quick decision-making is a must. Goodwill NNE also expects Donation Specialists to be able to say, “no thank you” to items we cannot accept and politely explain why to each customer.

You will work in the “back room” of a store, with regular trips outside to accept donations. Every back room is different and can change dramatically based on the day and season; you will never live the same day twice in this job. Donation Attendants get safety training on using pallet jacks and other equipment that helps move donations.

JOB SUMMARY

The Donation Specialist works under the direction of store management to maintain efficient store operations. Provides outstanding customer service while maintaining a clean, organized and safe work environment. Receives and sorts great quality merchandise from donors to support an efficient production process. The Donation Specialist creates a positive employee and customer experience by consistently exhibiting citizenship behaviors and supporting Goodwill’s mission.

Full time and Part time positions available.

Work Location: South Portland, Maine

Hourly Wage: $13.05

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

1. Essential duties include the following:

• Inspect, accept, track, and sort donations into proper value stream.
• Exercise due care in the performance of job tasks. Must follow Agency safety policies and procedures established within respective departments.

2. Represent the Agency in all interactions with other members of the Goodwill community and with the general public, supporting the agency vision of creating sustainable communities that thrive through the fullest participation of their diverse residents.

3. Perform duties in accordance with Agency policies as well as all applicable federal, state, and local laws and regulations.

4. Detailed essential duties include:

• Receives donations, issues donation receipts and assists donors when applicable.
• Works with supervisors to ensure individual goals are met on a consistent basis.
• Sorting merchandise into categories.
• Operate power equipment to organize and store donated product.
• Loading material into gaylords, trucks, and trailers for export.
• Processes material at donation site by sorting donations made throughout the day.
• Accepts Donations from customers, loading goods into hampers for sort.

5. Perform other duties as assigned.

MINIMUM QUALIFICATIONS

• Ability to display a positive, friendly attitude in order to maintain a positive work environment.
• Mathematical and literacy skills to support job duties.
• Ability to use all essential job equipment and tools, including loading and unloading the trailer.
• Ability to work a flexible schedule based on business needs which includes evenings, weekends and holidays.
• Criminal background check that meets agency standards.
• Exerting up to 100lbs of force occasionally, and/or up to 50lbs of force frequently, and/or up to 20lbs of force constantly to move objects.

PREFERRED QUALIFICATIONS

• Light manufacturing, Donation, warehouse work experience or certification.
• Prior thrift or used goods Donation experience.
• High school diploma, GED, HiSET or equivalent.

In addition to employment that is fulfilling, meaningful and supportive, Goodwill employees also receive:

• Medical Insurance
• Flex Spending
• Vision and Dental offered *
• Paid Short & Long Term Disability
• Paid Life Insurance
• Generous Paid Time Off Plan (pro-rated for Part Time employees) *
• Paid Holidays (pro-rated for Part Time employees) *
• 403(b) retirement plan, with employer match *
• 40% Employee discount at Goodwill stores in ME, NH & VT *
• Valuable job training with growth potential *
• Discount on personal cell phone plans *
• Local community discounts *

* These benefits also available to Part Time employees

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.