Donation Sorter & Outlet Associate — Flexible Schedule

MERS Goodwill; Kansas City (MO); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO accrual

Flexible schedules

Paid holidays

401(a) retirement

403(b) retirement

Job summary

MERS Missouri Goodwill is seeking an energetic Outlet Processor for the Bannister location in Kansas City to support donation processing, sorting, and high-quality online sales.

Work includes assisting customers, maintaining store cleanliness, and following safety and operational procedures. Benefits include comprehensive medical, dental, and retirement options for eligible full-time staff.

Qualifications

• No degree is required.
• High School Diploma/GED preferred.
• Ability to communicate effectively with co-workers, customers, and management.
• Must be organized and capable of interacting with a diverse work population.
• Necessary math skills include addition, subtraction, multiplication, and division.

Responsibilities

• Handles all donations with care and respect.
• Tip donations into bins and sort goods into categories.
• Inspect donated goods and remove potentially harmful items for safety and high-quality items for online sales.
• Maintain high quality and high quantity standards while working quickly and steadily.
• Efficiently and safely transports bins to and from the sales floor.
• Straighten, rotate, and maintain the cleanliness of the store, including the sales floor, warehouse, and donation dock, efficiently to adhere to Goodwill Retail Procedures.
• Provide positive customer service interactions, including greetings, assistance, and thanks, to in-person customers, donors, and those over the phone.
• Establish and maintain positive and professional relationships with team members and leadership and works cross-functionally with other teams to increase communication.
• Read and follow all operational procedures and agency employee handbook policies
• Maintain a professional appearance always, adhering to MERS/Goodwill's dress code.
• Safeguard agency assets, including cash, donated items, and purchased items, from harm, damage, or theft.
• Must adhere to all MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations.
• All other duties as assigned.

Skills

Communication

Organization

Math skills

Education

HS Diploma/GED preferred

Job description

MERS Missouri Goodwill is seeking an energetic Outlet Processor for the Bannister location in Kansas City to support donation processing, sorting, and high-quality online sales.

Work includes assisting customers, maintaining store cleanliness, and following safety and operational procedures. Benefits include comprehensive medical, dental, and retirement options for eligible full-time staff.