Donation Processing Specialist - Drive Nonprofit Impact

Goodwill Southeast Georgia; Brunswick (GA); On-site; USD 32,000 - 40,000; Full time

Job summary

Goodwill Southeast Georgia seeks a Donation Process Associate to manage donation intake, documentation, and processing with strong data integrity. The role collaborates with donors and internal teams to ensure accurate records and appropriate donor acknowledgment.

Responsibilities include processing various donations, maintaining records in the database, and supporting reporting for compliance and improvement initiatives.

Qualifications

• High school diploma or equivalent.
• Experience in data entry, administrative support, or customer service.
• Basic proficiency with Microsoft Office Suite and database management.
• Strong attention to detail and organizational skills.
• Ability to handle sensitive information with discretion.

Responsibilities

• Receive, review, and process incoming donations with complete documentation.
• Maintain detailed records of donation transactions in the database.
• Acknowledge donors and provide information or assistance as needed.
• Coordinate with finance and program teams for donor intent and allocation.
• Prepare reports on donation activities for internal use and compliance.
• Identify and resolve discrepancies in donation processing.
• Support process improvements to streamline workflows and donor experience.

Skills

Data entry

Administrative support

Customer service

MS Office

Attention to detail

Data confidentiality

Education

High school diploma

Associate/Bachelor's degree (preferred)

Tools

CRM software

Job description

Goodwill Southeast Georgia seeks a Donation Process Associate to manage donation intake, documentation, and processing with strong data integrity. The role collaborates with donors and internal teams to ensure accurate records and appropriate donor acknowledgment.

Responsibilities include processing various donations, maintaining records in the database, and supporting reporting for compliance and improvement initiatives.