Donation Processing & Donor Services Associate

Mykroc; Greenwood, Northern (IN, KY); Hybrid; USD 27,000 - 36,000; Full time

Benefits offered by this job

Paid time off

Life insurance (optional)

403(b) retirement plan

Additional voluntary benefits

Pension plan

Job summary

The Salvation Army Thrift Store in Greenwood, IN is seeking a Donation Attendant to greet donors, process donations, and keep a welcoming, organized donation area. You’ll be the first contact for donors, providing assistance and ensuring accurate donation tracking while representing the mission in every interaction.

Responsibilities include processing donations, loading and unloading vehicles, safeguarding items, and supporting production as needed; a friendly, reliable team member with basic

Qualifications

• High school diploma or currently pursuing.
• Strong English communication skills for donor and team interactions.
• Ability to pass pre-employment background check.
• Must be available for a flexible schedule including weekends, holidays and evenings.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance.
• Process and track donations accurately.
• Maintain a clean and well-organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive (where applicable).
• Support production processes as needed.
• Safeguard all donated materials and assigned equipment.
• Report any complaints, damage, or injuries occurring in the donation area.
• Guide donors on acceptable materials and provide information about pickup services for heavy items.

Skills

Strong English communication

Basic computer skills

Basic math skills

Education

High School Diploma or currently pursuing

Job description

The Salvation Army Thrift Store in Greenwood, IN is seeking a Donation Attendant to greet donors, process donations, and keep a welcoming, organized donation area. You’ll be the first contact for donors, providing assistance and ensuring accurate donation tracking while representing the mission in every interaction.

Responsibilities include processing donations, loading and unloading vehicles, safeguarding items, and supporting production as needed; a friendly, reliable team member with basic