Donation Processing Associate

The Salvation Army USA Central Territory; Indianapolis (IN); On-site; USD 15,911 - 22,661; Part time

Benefits offered by this job

Flexible spending accounts

403(b) retirement savings plan

Employee Discount

Paid vacation, sick time, and holidays

Job summary

The Salvation Army USA Central Territory in Indianapolis is seeking a part-time Donation Processing Associate. In this role, you will provide exceptional service to donors, maintain the donation area, and support community programs through your efforts.

Ideal candidates should have strong customer service skills and the ability to accurately process donations. This position offers training and a supportive work environment with various employee benefits.

Qualifications

• Exceptional customer service skills.
• Ability to process and track donations accurately.
• Organizational skills for maintaining donation area.

Responsibilities

• Provide exceptional donor service by greeting donors.
• Process and track donations accurately.
• Maintain a clean and well-organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Safeguard all donated materials and assigned equipment.

Job description

Donation Processing Associate

Broad Ripple Location: 1021 Broad Ripple Ave. Indianapolis, IN 46220

Pay: $14.00 per hour

Job Type: Part-time

Schedule: Example: 20 to 24 hours per week, including evenings, weekends, and holidays as scheduled

Benefits

• Medical, prescription drug, dental, vision, and hearing coverage
• Employer-paid basic life and AD&D insurance
• Employer-paid basic long-term disability coverage
• Optional voluntary life, short-term disability, and enhanced long-term disability coverage
• Paid vacation, sick time, and holidays
• Flexible spending accounts
• 403(b) retirement savings plan
• Employer-funded pension plan for eligible employees
• Employee Discount

About the Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. As a Donation Attendant you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission‑driven work to support The Salvation Army's community programs.

What You'll Do

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well‑organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power‑sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Training Provided

• Paid training donation process, production standards, and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills

Why Join Us

• Mission-driven work that supports programs in your community
• On‑the‑job training
• Team‑oriented environment
• Employee Discount, Employee Assistance Program, and more!

The Salvation Army is an equal opportunity employer. Candidates who are back‑to‑work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.