Donation Operations Trainee – Cross-Training & Growth

Goodwill Industries of Southern New Jersey and Philadelphia; Voorhees Township (NJ); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Paid Time Off

Discounts

Credit Union

Vision Insurance

Job summary

Goodwill Industries of Southern New Jersey and Philadelphia is seeking a donation center team member to greet donors, process donations at vehicles within seconds, and maintain a clean, organized area. The role includes operating pallet jacks and forklifts, assisting with loading furniture, and ensuring safety and compliance with company policies.

Responsibilities include issuing receipts, labeling shipments, noting hazards, and supporting store operations with flexible scheduling.

Qualifications

• Ability to meet customer needs and resolve issues in a friendly and efficient manner.
• Safety awareness to identify and correct unsafe conditions.
• Reliable and dependable performance in a busy store environment.
• Clear English communication for instructions and signatures.

Responsibilities

• Greet donors and ensure a positive donation experience, including receipts at the start of each donation.
• Process donations at donors' vehicle within 30 seconds of arrival and label outgoing gaylords.
• Keep donations area clean, organized and hazard-free; follow safety policies and dress code.
• Assist customers with loading furniture or large items and obtain waivers for purchases.
• Operate pallet jack and forklift safely; perform daily safety inspections on equipment.
• Report injuries promptly to store management and maintain a safe work environment.
• Maintain clean personal appearance and adhere to the uniform policy.
• Charge and prepare sale tickets and signage for furniture and other items as needed.

Skills

Customer Service

Safety Awareness

Reliability

English Proficiency

Pallet Jack

Forklift

Tools

Pallet Jack

Forklift

Job description

Goodwill Industries of Southern New Jersey and Philadelphia is seeking a donation center team member to greet donors, process donations at vehicles within seconds, and maintain a clean, organized area. The role includes operating pallet jacks and forklifts, assisting with loading furniture, and ensuring safety and compliance with company policies.

Responsibilities include issuing receipts, labeling shipments, noting hazards, and supporting store operations with flexible scheduling.