Donation Operations Trainee

Goodwill Industries of Southern New Jersey and Philadelphia; Hollybrook (NJ); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

Dental insurance

Vision benefits

Employee discounts

Job summary

Goodwill Industries of Southern New Jersey and Philadelphia is seeking a dedicated Donation Center Associate to greet donors, process donations, and help maintain a safe, organized workspace. This role emphasizes customer service, teamwork, and adherence to safety procedures in a fast-paced retail environment.

You will operate material-handling equipment, assist with furniture loading, label shipments, and ensure receipts are offered to donors at the start of each donation.

Qualifications

• Must demonstrate professional etiquette.
• Ability to lift and move furniture and merchandise.
• Flexible schedule with occasional long hours including nights/weekends.
• Ability to pass a training certification for equipment.

Responsibilities

• Accept donations from customers and provide a positive experience at the donor's vehicle or donation area.
• Sort donations into correct categories and maintain the production area organized.
• Operate pallet jack and forklift safely and conduct daily safety inspections.
• Assist customers with loading furniture or other items and obtain signatures on waivers.
• Label outgoing shipments accurately and assist with sale tickets and signage for large items.
• Offer receipts to donors at the beginning of each donation and maintain PPE and dress code.

Job description

Goodwill Industries of Southern New Jersey and Philadelphia is seeking a dedicated Donation Center Associate to greet donors, process donations, and help maintain a safe, organized workspace. This role emphasizes customer service, teamwork, and adherence to safety procedures in a fast-paced retail environment.

You will operate material-handling equipment, assist with furniture loading, label shipments, and ensure receipts are offered to donors at the start of each donation.